Peloton says a child has died because of an accident involving the company’s Tread+ treadmill.

The incident was confirmed in a note from Peloton CEO John Foley posted on the company’s website Thursday.

In a statement emailed to USA TODAY, Peloton said they would not share any additional information on what happened “out of respect for the family and their privacy.”

“While we are aware of only a small handful of incidents involving the Tread+ where children have been hurt, each one is devastating to all of us at Peloton, and our hearts go out to the families involved,” wrote Foley.

The note also offers advice for Peloton treadmill owners, including keeping kids and pets away from the treadmill at all times, and to remove the safety key and keep it out of the reach of children when not in use.

Foley said Peloton is “currently assessing ways to reinforce our warnings about these critical safety precautions to hopefully prevent future accidents.”