This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp.


The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. “verizon” is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.


Name of product:
Ellipsis Jetpack mobile hotspots

The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.

Recall date:
April 8, 2021

About 2.5 million


Verizon has received 15 reports of devices overheating, including six reports of fire damage to bedding or flooring and two reports of minor burn injuries.

Sold at:
Verizon stores nationwide, and other stores and to school districts nationwide and online at from April 2017 through March 2021 for between $50 to $150.

Manufactured In:
Vietnam and Taiwan

Recall number:

Source: CSPC

CPSC Recall

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